SITE MAINTENANCE

We are currently conducting maintenance on our systems to better support you.

Due to some systems being offline for brief periods, we anticipate higher than expected call volume, however, we are fully staffed and able to assist with any emergency or un-planned network incidents.

Should you need assistance during the maintenance period, please contact us and we will be happy to assist you. Thank you for your patience and we apologize in advance for any inconvenience.

PHONE & EMAIL SUPPORT

Riverbed Partner Center Contact Information

For questions or assistance please email partners@riverbed.com and we will reply within 24 business hours.

Riverbed Global Support: +1.415.247.7381

Riverbed Global Support Email: support@riverbed.com

Country / Region	UIFN Toll Free ⁽¹⁾	Toll Free	Toll
Australia	0011 800 4 782 3822 (0011 800 4 RVBD TAC)	1300 007 823 (RVBD) ⁽³⁾
China	00.800.4.782.3822 (00.800.4.RVBD.TAC) ⁽²⁾		400.882.2065 (Shared cost) ⁽³⁾
Denmark	00.800.4.782.3822 (00.800.4.RVBD.TAC)⁽²⁾	8025.1670
France	00.800.4.782.3822 (00.800.4.RVBD.TAC)
Germany	00.800.4.782.3822 (00.800.4.RVBD.TAC)
Hong Kong	001.800.4.782.3822 (001.800.4.RVBD.TAC)
India		000.800.001.6524
Japan	800.4.782.3822(800.4.RVBD.TAC) ⁽⁴⁾
Malaysia	00.800.4.782.3822 (00.800.4.RVBD.TAC) ⁽²⁾	1.800.882.252
Singapore			+65.6508.7422
Thailand	001.800.4.782.3822 (001.800.4.RVBD.TAC)
United Kingdom	00.800.4.782.3822 (00.800.4.RVBD.TAC)
United States	1.888.782.3822 (1.888.RVBD.TAC)		+1.415.247.7381
Vietnam		120.11.071

To join a Webex session with a Riverbed Support professional click on Webex icon.

Skype users, please use Skype ID "riverbed.support" (Phone Only - No Chat)

Note:
¹UIFN toll free numbers are not supported by some mobile carriers.
²UIFN toll free numbers are not supported on mobile devices in China, Malaysia, and Denmark.
³Customer will be charged at the local call rate.
⁴Be sure to preface this number with the international access and carrier code for your network.